Name: Credits for Disney The Magic Box Musical in Buenos Aires
Start: 2024-01-11T20:00:00 GMT+0100
End: 2024-03-31T20:00:00 GMT+0100
Location: Teatro Ópera

Question 1

What can I expect from Disney The Magic Box ?

Accepted Answer

Get ready for a magical musical experience as Disney comes alive on stage! Follow Mara on her adventure through The Magic Box, a gateway to beloved Disney songs and tales, old and new. It's a captivating journey with your favorite characters, seamlessly weaving Disney magic into a spectacular stage performance that celebrates Disney like never seen before. Don't miss this enchanting musical as it makes its world premiere in Buenos Aires!

Question 2

Where is the show located?

Accepted Answer

The show will be held at Teatro Ópera in Buenos Aires.

Question 3

What are the showtimes and dates of the show?

Accepted Answer

The showtimes are as follows:

Wednesday 8:00 p.m.

Thursday 8:00 p.m.

Friday 6:30 p.m. and 9:30 p.m.

Saturday 6:30 p.m. and 9:30 p.m.

Sunday 7:00 p.m.

Question 4

How long will the show last ?

Accepted Answer

The show will last approximately 1 hour and 30 minutes.

Question 5

Is there an intermission during the musical?

Accepted Answer

No, there won’t be an intermission during the musical.

Question 6

Will food and beverage be available on site for purchase?

Accepted Answer

Yes! Snacks and soft drinks will be available to purchase.

Question 7

How much do the tickets cost?

Accepted Answer

Ticket prices start at 12500 ARS.

Question 8

How can I purchase tickets for the show?

Accepted Answer

Tickets are available for purchase on Ticketek and at the box office of the Teatro Opera.

To purchase your tickets on Ticketek, you need to register as a user, select the time you want to attend, the section, and the quantity of tickets; finally, provide the Credit Card information. You will receive a confirmation email with your #eTicket.

Question 9

What happens after I purchase the #eTicket?

Accepted Answer

To be able to enter the event, you must download the #eTicket.

IMPORTANT: All tickets purchased will be under the First and Last Name of the account holder used for the purchase on our website and cannot be modified. Keep in mind that #eTickets are transferable and can be used by anyone. To download it, please consider the following: After logging in with your username and password on our website, you should go to the MY PURCHASES tab where you will find the event for which you bought the tickets. Upon entering, you will have the option to download the #eTicket by pressing the green button. You can do this from any device that allows you to download PDF format, and when entering the venue, you can show it from your mobile phone or printed, as you prefer.

Question 10

What happens once I download my #eTicket?

Accepted Answer

Once downloaded, you will have your #eTickets where you will find the QR code and barcode that enable entry to the show.

Question 11

Do I need to print my ticket?

Accepted Answer

No, ticket validation will be contactless via QR code.

Question 12

What's the refund or exchange policy for tickets if I can't make it to the show?

Accepted Answer

For a ticket refund or modification, please read the Ticketek Terms and Conditions and then contact Ticketek's customer service here.

Question 13

I want to sit with someone who has already purchased tickets. What can I do?

Accepted Answer

You can contact Ticketek's customer service here.

Question 14

What are accessible performances of Disney La Caja Mágica?

Accepted Answer

Accessible performances of Disney La Caja Mágica are performances of the musical that incorporate different resources to equalize access conditions for people with disabilities, with the aim of guaranteeing enjoyment of the show on an equal basis.

Question 15

What types of accessible performances are there for Disney La Caja Mágica?

Accepted Answer

There are 3 types of accessible performances:

Performance for neurodivergent people: This performance is adapted for people with autism, ADHD, or any other neurodivergent condition. It features reduced visual and sound stimuli, greater flexibility, and resources to reduce anxiety.

Performance with artistic interpretation in Argentine Sign Language: This is a regular performance that includes an artistic interpreter in Argentine Sign Language who translates in real time everything that is said and sung on stage.

Performance with audio description: It is a regular performance that offers as an additional and accessible resource, an audio descriptive narration through individual audio receivers that describes the visual elements of the show, so that people with visual disabilities can enjoy it.

Question 16

When are the accessible performances?

Accepted Answer

The accessible performances of Disney La Caja Mágica are:

Wednesday, March 20 at 8:00 PM: Relaxed performance for neurodivergent people.

Thursday, March 21 at 8:00 PM: Regular performance with artistic interpretation in Argentine Sign Language for Deaf People.

Wednesday, March 27 at 8:00 PM: Regular performance with audio description option for people with visual disabilities.

Question 17

What are the characteristics of the performance for neurodivergent individuals?

Accepted Answer

Softened lighting and sound effects.

Partial lighting of the room.

Doors open throughout the performance.

Free consumption of food and drinks in the room.

Space designated for sensory rest.

Signage in pictograms.

Staff trained to provide accompaniment.

Question 18

Who can attend the performance for neurodivergent individuals?

Accepted Answer

People with autism, ADHD, or any other neurodivergent condition, as well as their families and friends.

Question 19

What resources are offered at performance for neurodivergent individuals?

Accepted Answer

Downloadable script with images and pictograms that tells the step-by-step experience.

Sensory regulation devices of preference (headphones, sensory toys, green filter glasses, etc.).

Question 20

What are the characteristics of the performance with narration in Argentine Sign Language?

Accepted Answer

An Argentine Sign Language interpreter translates in real time everything that is said and sung on stage.

The Argentine Sign Language interpreters will be located on the sides of the stage.

Question 21

What are the characteristics of the performance with audio description?

Accepted Answer

Attendees can access an audio receiver in the form of a headset that transmits an audio descriptive narration that describes the visual elements of the show.

Hand programs with a QR code that provides access to an accessible digital program format, readable by screen readers for people with visual disabilities.

Help and advice from specialized personnel on accessible resources.

Question 22

What should I keep in mind if I want to attend a performance with audio description?

Accepted Answer

It is recommended to arrive half an hour before the start of the performance to be able to deliver the audio description devices.

It is suggested to select the seats in the lower stalls from row 5 backwards or, in the first rows of the upper stalls (on the first floor of the theater and accessed by stairs or elevator), for a better enjoyment and reception of the resource.

Question 23

How can I buy tickets for the accessible performances of Disney La Caja Mágica?

Accepted Answer

Tickets for accessible performances can be purchased on the theater's website. For the performance with audio description, it is recommended to have the help of a person without visual impairment to carry out the purchase process.

Question 24

How to present your disability certificate for the accessible performances of March 21 and 27?

Accepted Answer

Send your certificate to certificados@rgbcorp.com and get a unique code to access a discounted ticket.

Once you have selected your seat you must select the ADD TICKET option for the purchase of companions, these companions will pay 100% of the ticket.

We recommend you make the purchase through a desktop computer, in order to be able to use the seat selection.

Question 25

Who can I contact if I have more questions or need more information about the accessible performances of Disney La Caja Mágica?

Accepted Answer

If you have more questions or need more information about the accessible performances of the show, you can contact us here: experienciasinclusivas@disney.com

Question 26

Is there a dress code for attending the musical?

Accepted Answer

There is no specific dress code for attending the musical.

Question 27

Is there an age restriction for attending the musical?

Accepted Answer

We recommend the musical for ages 6 and above. All attendees need a ticket, regardless of age.

Question 28

Is photography or videography allowed during the performance?

Accepted Answer

No, photography or videography is not allowed during the performance.

Question 29

Are there any special effects or elements that may be startling for sensitive individuals, such as loud noises or strobe lights?

Accepted Answer

Yes, there are special effects that may startle sensitive individuals, such as loud noises or strobe lights.

Question 30

Are there assisted listening devices available for patrons with hearing impairments?

Accepted Answer

We are working on implementing expanded features for people with hearing disabilities. We will announce more information soon.

Question 31

Can I bring my pet?

Accepted Answer

Sorry, no pets are allowed in this event’s location.

Question 32

Can I smoke or vape?

Accepted Answer

Smoking is not permitted inside the venue. We ask that you are also respectful of other guests.

Question 33

Will restrooms be available on site?

Accepted Answer

Yes, restrooms will be available inside the theater.

Question 34

Is the theater wheelchair accessible?

Accepted Answer

Yes, the theater is wheelchair accessible.

Question 35

What do I do if I have any other questions about accessibility / special accommodations?

Accepted Answer

Please contact us and we will be happy to assist you.

Question 36

Are there any recommended nearby restaurants or attractions for before or after the show?

Accepted Answer

Yes, there are a few great restaurants and attractions near the venue.
We recommend the restaurant
Puny, located just a few
blocks from the theater. This is a great opportunity to dine before or
after the show.

Question 37

Is there a recommended parking facility or public transportation option for getting to the theater?

Accepted Answer

Yes, parking spaces will be available on-site for a variable price. You can also get here by subte. Stations: 9 de Julio, Carlos Pellegrino, Diagonal Norte.

Question 38

What can I do if I have a disability?

Accepted Answer

Present your disability certificate at certificados@rgbcorp.com and obtain a unique code to access a discounted ticket for your purchase. Once you have selected your seat, you must choose the option ADD TICKET for the purchase of companions; these companions will pay 100% of the ticket. We recommend making the purchase through a desktop computer to be able to use the seat selection feature.

Limited capacity.